How We Make the Magic Happen?
Welcome! This is your behind-the-scenes look at how we turn your travel dreams into a perfectly planned reality. We believe the planning process should be just as exciting and stress-free as the trip itself, and we're here to show you exactly how we do it, from our first chat to your 'welcome home'.
Our Simple 4-Step Path to Adventure!
The Dream & Discover
Session
We start with a complimentary chat or a completed inquiry form to get to know you, your travel style, and the amazing trip you're imagining. This is all about making sure we’re the perfect travel match.
The Custom Itinerary Crafting
This is where we work our magic! We'll build a personalized, day-by-day plan with hand-picked options just for you, and we'll refine it together until you’re 100% in love with it.
The Seamless Booking Process
Once you give us the green light, we handle all the tedious work. We book your flights, hotels, tours, transfers—you name it—coordinating every detail so you don’t have to.
The Bon Voyage & Beyond Support
Before you go, you’ll receive a beautiful final itinerary with everything you need, from schedules to e-tickets. While you're traveling, you can relax with the peace of mind that your travel buddies are just a call or text away.
Want to learn more and see if Serenity & Bliss Travels is right for you?
Feeling Nervous About Your Travels?
As someone who has always experienced anxiety around travel and exploring new places, I realize that travel can feel nerve-wracking for some. Because of my experience with anxiety when traveling abroad, my goal is to make sure that travelers that work with Serenity & Bliss Travels have all the tools and opportunities to gain confidence and feel completely prepared and ready for their upcoming trip. Whether you are a first time traveler or exploring a brand new location, here are some of the optional tools we offer to support you during the trip planning process:
Initial Discovery
Call
This call allows us go get to know each other. It is not a requirement, but it allows us to answer any questions that you might have ahead of time.
Bon Voyage
Briefing
This call can be scheduled a week or two before you travel. We can answer any final questions, go over all documents, and ensure you feel confident and prepared for the trip!
Trip Vision
Call
After you fill out an inquiry form this call gives us a chance to talk face-to-face. If you want to share vision boards or ask questions this is your chance!
How-to Videos & Support
Sometimes things can feel overwhelming or confusing with the app or the airport. We can send little how-to videos to make sure you understand everything step-by-step.
Itinerary & Proposal Review
After receiving your personalized itinerary proposal you can accept or change in the app, but if you want a call to review it we have this call option!
Detailed Guides & Information
From language guides to detailed information about exchanging money or going through immigration we are here to help! We want to help you feel prepared every step of the way!
FAQ - A Little More Info
Why should I use
a travel advisor instead
of planning a trip on
my own?
Think of us as your personal travel advocates and expert planners! We save you from endless hours of online research, handle all the stressful logistics, and use our insider knowledge to craft a trip that's perfectly tailored to you, often with access to special perks you can't get on your own. Plus, you get a real human to call for support if things don't go as planned.
How does the planning
process work? Is there
wiggle room if I need
something a bit different?
Our process is simple and collaborative! It starts with a fun 'Dream & Discover' chat where we get to know you. Then, we craft a custom itinerary, refining it together until it's perfect. Once you love it, we handle all the bookings, and finally, we send you off with all your documents and our full support.
While this is our basic process, we are 100% aware that we are planning YOUR dream vacation. If this process does not work with your needs and your would prefer more or less help with any step we will work with you to make sure that the travel planning process and the trip itself are based on your needs and that you feel comfortable with every step!
Our budget might
be a little low. Can you
work within our
budget?
Absolutely! Our first conversation is all about understanding your vision for the trip, and that includes your budget. We design every trip around your financial comfort zone and are always transparent about costs, ensuring we maximize the value and fun for every dollar you spend.
If we feel that there is no feasible way to accomplish your trip within your budget and have exhausted every possible line of research we will meet with you and recommend some options for cutting costs or finding a destination that will fit into your budget. No matter how much you have to spend, we will do our best to ensure you have an amazing trip!
I have already started
planning my trip, but would
like some help with the booking
process. Is that something you do?
We love it when you come with ideas! We can definitely work with your existing plans to build out a complete, seamless itinerary. Our goal is to enhance your vision and take the logistical work off your plate.
Remember, this is your trip! You are welcome to be involved as much or as little as you would like!
Do you book
group trips or
special events?
Yes, we love planning group adventures! Whether it's a girls' getaway, a multi-generational family vacation, or a milestone celebration, we can coordinate all the moving parts to make sure everyone in your crew has an amazing and stress-free time.
We are also happy to help you get your special event off the ground. Are you wanting to host a birthday party, a bachelorette, or even an elopement? We have done it before and are happy to do it again. Special occasions can feel overwhelming and stressful regularly and that stress can increase even more when you throw travel into the mix! But never fear, we will be here every step of the way to make sure that your group or event is exactly what you want it to be!
Do I pay
extra to use
your travel planning
services?
Some of our planning services like Disney and Universal vacations, and basic cruise bookings are completely free, but we do have fees for more extensive curated trips. Our current fees are as follows:
-
Concierge Fee: $75 (This is the fee for booking extras like dining reservations or spa appointments onto a trip without a fee.)
-
Basic Planning Fee: $100 (This is the fee for curated trips < 7 days.)
-
Advanced Planning Fee: $150 (This is the fee that we charge for longer trips with more destinations).
These fees cover the time that we put into building the itinerary and crafting city guides and additional documentation. The fee for your trip will be discussed during your complimentary call or sent in the email that you receive after completing an inquiry form.
How far in
advance should
I start planning
my trip?
The sooner, the better, especially for complex international trips or travel during peak seasons! For major adventures (like a trip to Asia), we recommend starting the conversation at least 6-9 months out. For domestic travel or cruises, 4-6 months is usually a great window to ensure the best availability and pricing.
It is important to note that if you are planning on booking special seasonal events like Christmas Market River Cruises through Europe or a hike through Japan at the height of cherry blossom season or the fall foliage, 12 months is a reasonable booking timeline!
Do you only plan
trips to your specialty
destinations. What if I want
to go somewhere else?
While we have a special place in our hearts for our specialties, our passion is for all travel! We are full-service advisors and can absolutely plan a fantastic trip for you wherever your heart desires. Our planning skills and network of partners extend all over the globe. From cruises to Antarctica and Svalbard to luxury African safaris, we do our best to plan the most amazing vacation for YOU! We will always put your needs and wants first.
What happens if
something goes
wrong while I
am traveling?
This is where we shine! Instead of you waiting on hold with an airline or hotel, you have us. We are your advocates and problem-solvers on the ground, ready to help with everything from a missed connection to a last-minute change, so you can get back to enjoying your vacation.
Often times we get notified about cancelled excursions and possible conflicts even before you do! We strive to get everything figured out as quickly as possible and come to you with possible solutions, so that these unexpected road blocks don't have to negatively effect your vacation! We deal with the drama so you don't have to!
When will I
receive my final travel documents?
We will send out your final documents around 2-3 weeks before travel depending on your destination. We will send them digitally and are happy to send a physical copy as well if that is something that you would prefer.
After receiving your documents, you will be ready for your trip! But if you are feeling nervous and want added support we can schedule a Bon Voyage Briefing to go over everything step-by-step and provide answers to any last minute questions you have.
Again...this is all about you! We are happy to provide whatever assistance you need in this final leg of your trip.
These are just some commonly asked questions, but we are happy to answer any questions that you might have! Feel free to fill out the form or message us via the chat function and ask away!
